Four pillars
German service in daily practice. Reliable.
In the hospital routine, what counts is that someone is reachable, speaks the language and delivers predictably. That is exactly what UniCare is built for: local reachability, German language, predictable resupply.
Hotline · Mon–Fri 8 am–6 pm
German-speaking device hotline with clinical experience. No classic hold loops, no scripts.
On-site maintenance
Germany-wide maintenance service with short, defined response times in the event of a fault and predictable maintenance cycles.
View maintenance →Device training
Per §83 MPBetreibV, documented in writing — individual training appointments, also during shift work.
View training →Delivery & stock
Warehouse in Hesse + Germany-wide distribution. Standard 24–72 h delivery, urgent delivery within 24 h.
View delivery →